360Enterprise 360Solutions

Architecture

Built as a multi-tenant platform, not a collection of websites.

Enterprise 360 separates the tenant, identity, module, automation and insight layers so a single codebase can serve thousands of businesses across unrelated industries without branching or bespoke deployments.

01

Tenant layer

Workspace, branding, domain, locale and subscription. Every record carries a tenant key enforced by row-level security.

02

Identity layer

Users, roles and granular permissions per module. SSO and audit attestation for regulated customers.

03

Module layer

Independent feature packages with their own data model, UI surface and entitlement flag driven by the plan.

04

Automation layer

Workflows, notifications, scheduled jobs and AI copilot actions triggered by business events.

05

Insight layer

Tenant dashboards plus an operator control tower across the entire customer portfolio.

Full catalogue

Twelve modules. Composable in any combination.

Core

Workspace & Tenancy

Isolated workspace per business with branded portal, custom domain, roles and granular permissions.

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Core

Customers & CRM

Unified customer records, segments, loyalty history and lifetime value across every touchpoint.

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Core

Bookings & Scheduling

Resource-aware calendars for staff, rooms, bays and equipment with reminders and no-show control.

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Core

Invoicing & Payments

VAT-compliant invoicing for the UAE, subscriptions, deposits, split payments and reconciliations.

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Growth

Inventory & Catalogue

Products, services, packages, stock levels, suppliers and multi-branch transfers.

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Growth

Analytics & Insight

Executive dashboards, cohort revenue, staff performance and AI narrative summaries.

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Growth

Engagement Suite

WhatsApp, SMS and email journeys, campaigns, reviews and automated follow-ups.

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Growth

Documents & E-Sign

Contracts, quotations, case files and approvals with audit trails and digital signature.

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Enterprise

Operations & Field

Job cards, work orders, dispatch, checklists and mobile updates from the field.

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Enterprise

Governance & Compliance

Data residency, retention policy, SSO, audit logging and role attestation.

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Enterprise

AI Copilot

Industry-tuned assistant for reporting, drafting, forecasting and front-desk automation.

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Enterprise

Client Portal & Sites

Branded customer portal, online booking pages and multi-language Arabic/English experiences.

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Security & scale

Governance that satisfies boards and regulators.

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  • Tenant isolation

    Row-level security policies on every table, verified by automated tests on each release.

  • Least privilege

    Role and permission matrices per module, with separation between operator staff and customer staff.

  • Auditability

    Immutable event log for record changes, exports, access grants and administrative actions.

  • Elastic performance

    Edge-rendered front end, cached reads and background job queues designed for thousands of concurrent workspaces.